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Integrated Lead Management

Integrated Lead Management System

A customer relationship is a living thig, and can die a sudden, ignominious death if you fail to manage its health at every moment. If you don't provide top notch personalized service at every piont in their life cycle your customers may bolt for the competition at their next opportunity. If you don't think this happens remember that although 82% of clients say they WOULD use the same agent again...only 11% actually DO use the same agent. It is not only your client's future business you are loosing...you are loosing all the referals they could generate too! This is why it is critical for you to have a constant access to the most current, comprenensive feeds of customer information available.

It is not enough for us to be able to provide you with all of the programs you see here. It is not enough for us to provide you with a partner to help develope new and creative marketing systems. That is all about generating raw leads and prospects. What you want—what we want—are closed transactions with happy clients singing our praises to everyone they know. And that is why you will soon come to recognize that our integrated lead management and follow up system is far more than just another service...it is the most critical part of building a truly successful business.

Immediate Follow-Up

100% Automatic

Lead Tracking is activevated the instant a lead is received. The process begins immediately upon the receipt of a lead from the call capture systems or from a web form. Typically, in less than a minute the lead is processed by our system and is delivered to one of our Follow-Up Interviewers. We know how critical it is to have contact as soon as the lead is generated. We know that you cannot always be available to follow up immediately. So we automatically do it for you. The interviewer makes contact with the lead, confirms the information about the lead, and establishes what needs to be done next. The primary puropse of the interviewer is to encourage more leads to raise their hands and ask for assistnace with their real estate transaction. But we don't throw away leads just because they are not ready to do business immediately.

Relationship Building

Nurturing leads for future business

Constant contact is the key to growing success. We have a very differnt thought about business. While other companies tell you to focus on the hot leads, we know that real long term success comes from building relationships with people who you have no expectatin of getting business from—today—but who could be nutured into becoming a very loyal client in the future. But we also know that it is difficult to fit these forward thinking activities into your already busy schedule. So that is why we provide full virtual assistant support ot make sure your marketing program runs at full speed while you giv your full attention to your existing clients. With our program you have the best of both worlds...the ability to focus your attention on the hot prospects...while we nuture potential future prospects for you.

Online

A Mini MLS System

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